HMRC has signed a £4m facilities management (FM) services deal with G4S Integrated Services (G4S) which will see the specialist outsourcing company provide a range of services at three regional tax offices
The three-year contract starts this month, with the possibility of an extension for a further two years, and will involve G4S providing a range of FM services, as well as helpdesk and CAFM (Computer Aided Facilities Management) at Trinity Bridge House in Salford; Elgin House in Edinburgh and Cotton House in Glasgow, which together have around 2,500 staff and 3,000 visitors per month.
The HMRC deal marks the first central government win for G4S since the company was forced to repay millions of pounds to the Ministry of Justice after it was found to have overcharged on a contract to provide electronic tagging of offenders.
The Serious Fraud Office is now investigating this and another G4S contract to provide FM services for the courts. The company also became mired in controversy during the London Olympics, when it failed to provide sufficient staff to fulfil a contract to provide security services during the Games.
G4S will have 33 employees working on the HMRC contract, which goes live at Trinity Bridge this week with the other two sites coming on stream in January 2015. The company will be providing a range of core and managed services including cleaning, waste management, catering, reception, security and grounds maintenance as well as health and safety, fire safety, environmental management, energy and waste management through managed suppliers.
Stuart Mold, director, government FM, G4S Integrated Services, said: ‘We are pleased that HMRC has selected us to provide our specialist FM services to these three key sites and we are looking forward to delivering a combination of operational excellence, cost efficiency and the highest levels of customer service.’