Budget airline Primera Air ceases trading
2 Oct 2018
Thousands of holidaymakers have been stranded abroad after Danish airline Primera Air collapsed early this morning, a year after British airline Monarch entered administration
2 Oct 2018
As Primera Air is not covered by the UK Civil Aviation Authority (CAA) ATOL Protection scheme the regulator has said it will not intervene to bring passengers home, advising individuals to contact their travel insurer or travel agent for assistance.
At midnight on Monday Primera Air released a statement informing customers that it was ceasing all operations after 14 years of operations.
On Monday night, Stansted Airport advised passengers due to travel with the airline to not travel to the airport and instead contact the airline directly for the latest information regarding their flight.
The airline, which had a fleet of 15 planes, specialised mainly in taking Scandinavian holidaymakers to countries including Italy, Spain, Greece, Turkey and Egypt.
Earlier this year Primera Air began offering low-cost flights from Stansted and Birmingham to North America with flights from Manchester to Malaga due to start this month.
In June the airline company was forced to suspend all flights from Birmingham to New York and Toronto due to a delayed Airbus delivery.
In regard to ticket refunds, the CAA has released the following advice: ’Passengers wishing to obtain a refund for unused tickets will need to contact the company directly. Passengers who booked directly with the company via either a credit, charge or debit card may alternatively be able to make a claim against their card provider. Passengers may also be able to make a claim against their travel insurer.’
Primera Air’s collapse comes exactly a year after KPMG were appointed as administrators to Monarch Airlines Ltd which also ceased operations overnight, stranding 110,000 holidaymakers. All Monarch flights to the UK were replaced with alternative flights, organised by the CAA.
Following the collapse of Monarch, the Department for Transport (DfT) launched a call for evidence as part of its airline insolvency review to ensure that airlines can wind down with the minimum impact on passengers and the taxpayer. Interim findings of the airline insolvency review were released in July 2018.
Report by Amy Austin